Your item must be in its original unused condition with tags still attached to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase date.
1. Please email firstname.lastname@example.org with the reason for your return or exchange and we will send you a return label.
2. Mail your returned item to:
Plus Five Apparel
Returns Department Tracking #
Irvine, CA 92620
3. Include in your package a printed and signed copy of the letter which was emailed to you with your return label.
Some items can not be returned, such as any undergarments, for sanitary purposes.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
All accessories are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, nor will you have to pay the return shipping, just the reshipping charge.